1. No physical shipping
GetUrWeb provides website strategy, design, development, software, maintenance and related digital services. Physical shipping is not applicable. No shipping fee is charged unless a separate written quotation expressly covers a physical item requested by the client.
2. Order and project confirmation
A Razorpay payment confirmation shows that a payment was received; it does not by itself define the complete project scope. The deliverables, timeline, milestones and client responsibilities are confirmed through a written quotation, project agreement, email or project dashboard before production begins.
3. Delivery methods
Depending on the agreed service, delivery may occur through a private preview URL, staging website, live deployment, GetUrWeb project dashboard, Git repository, content-management account, email, cloud folder or downloadable files. Access credentials and handover instructions are shared through the agreed secure channel.
4. Typical timelines
- Discovery or website direction: approximately 2–5 business days.
- Landing page: approximately 1–3 weeks.
- Business website: approximately 3–5 weeks.
- E-commerce website: approximately 5–8 weeks.
- Custom web application: approximately 6–12 weeks or the schedule stated in the quotation.
- Maintenance requests: scheduled according to the selected plan and request priority.
These are planning estimates, not automatic promises. Your written quotation states the expected delivery date for the approved scope.
5. When the timeline starts
The delivery timeline normally begins after the required deposit is confirmed, the scope is approved, and GetUrWeb receives the content, brand assets, technical access and other information required to begin. Delayed client feedback, content, access or approvals may extend delivery by a corresponding period.
6. Review, acceptance and revisions
Deliverables may be supplied in milestones for review. Report requested corrections through the agreed written channel within the review period stated in your quotation. Included revisions will be completed before final handover. New features or changes outside the approved scope may require a revised price and schedule.
7. Delays and unavailable services
We will notify you when a material delay is identified and provide a revised estimate. Delays caused by third-party hosting, domain, API, payment or platform providers may require an alternative approach. If GetUrWeb cannot provide a paid service, refund eligibility is assessed under the Cancellation and Refund Policy.
8. Delivery questions
For delivery status, email admin@geturweb.in with your project name. You can also use our Contact page or WhatsApp number +91 90275 22389.